Terms of Service

1. Agreement to Terms

By accessing or using the website and logistics services of Shivay Cargo Carrier ("Shivay Cargo", "we", "our", "us"), including our cargo tracking portal, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Description of Services

Shivay Cargo Carrier provides pan-India road transportation and container freight services. While we make every effort to display accurate consignment data on our tracking portal, tracking statuses are for operational visibility only and do not constitute legally binding proof of delivery or transit times.

3. User Obligations and Account Security

You agree to use our website and tracking services only for lawful purposes. You must not attempt to intercept tracking data, bypass our authentication, or inject malicious payloads into our database or forms. Unauthorized access to admin portals or secure cargo records is strictly prohibited.

4. Transport Liability

All carriage of goods by Shivay Cargo is subject to our standard consignment note rules, carriers' liability laws in India, and individual commercial service agreements. We are not liable for transit delays caused by Force Majeure events, including extreme weather, road blockages, labor strikes, or regulatory audits.

5. Governing Law and Jurisdiction

These terms and any disputes arising from your use of this website or our logistics services are governed by the laws of India. Any legal action or proceeding related to Shivay Cargo Carrier shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.

6. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Shivay Cargo Carrier
19, Akshay Vihar, Road No. 14, VKI
Jaipur, Rajasthan – 302013
Email: info@Shivaycargo.com