Privacy Policy

1. Information We Collect

We collect information directly from you when you request freight quotes, contact our support desk, or book shipments. This may include your name, phone number, email address, company name, GSTIN (optional), and pick-up/destination details. We also process GR (Goods Receipt) numbers and coordinates linked to container tracking.

2. How We Use Your Information

We use the collected information to coordinate cargo pickups, manage transport operations, dispatch container vehicles, handle billing, and provide live cargo tracking updates. Your phone number may be used to coordinate details between our highway drivers and warehouse coordinators.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share transit details with authorized terminal operators, border officials, or client coordinators directly involved in completing your logistics run. We may disclose information if required by Indian regulatory authorities, taxes (GST departments), or judicial systems.

4. Data Security & GPS Tracking

We deploy secure protocols to guard cargo database logs. Our fleet uses real-time GPS tracking solely to provide visibility on shipment coordinates to consignees. Access to live routes is restricted to authorized operators and corresponding client organizations via secure tracking codes.

5. Cookies and Logs

Our site logs browser configurations and visit durations to optimize loading speeds. We use functional cookies to retain log-in states for admin dashboard users.

6. Contact and Queries

For questions or requests to modify your business contact data in our records, please contact us:

Shivay Cargo Carrier
19, Akshay Vihar, Road No. 14, VKI
Jaipur, Rajasthan – 302013
Email: info@Shivaycargo.com